Data & Analytics
Harness Data and Build a True 360 Customer Experience
Strengthening customer relationships requires more than loyalty programs and cross-selling campaigns. Businesses must understand user behavior to truly understand what drives value. That means harnessing your customer data to provide a complete picture.
Work with us to uncover customer behavior from the first touchpoint through purchase to referrals and beyond. Then use the analytics to predict what customers want next and when they need it, so you can meet your customers on their terms.
Our decision-centric analytics products and solutions help you process and combine internal, external, and proprietary data into a single source of truth. Our subject matter experts manage your data solution to ensure accurate, actionable insights.
Our Advantage
Delivering Results
Reduction in sales cycle time
Customer retention rates
Improvement in lead quality
Our Capabilities
From Data to Your 360 Customer View
Evalueserve’s Advanced Analytics team supports data processing, insights delivery, and decision automation across business functions. The team leverages mathematics, economics, machine learning, deep learning, and decision sciences to cover the entire range of analytics – descriptive, diagnostic, predictive, prescriptive, and cognitive.
The end result? Products and solutions that help you understand your customer experience in its totality.
Identification
Use advanced analytics and market research to uncover the buyer journey, drive customer segmentation, and build new lead generation programs.
Acquisition
Build models for lead prioritization, scoring, intent, sales engagement recommendations, and more.
Development
Enhance the customer experience and gain an edge on the competition. Solutions include market basket analysis, personalization recommendation engines, next best offer modeling, up-sell and cross-sell modeling, and more.
Retention
Assess customer lifetime value, churn, loyalty, NPS, VoC, and more. Optimize the customer campaigns with A/B testing and AI-powered personalization.
Related Resources
Optimize Your Outcomes
The Ultimate Guide to Business Intelligence Transformation
Transform your business intelligence system to ensure actionable and successful results.
Now more than ever, data-driven intelligence is a methodology worth spending time and money…
Data Analytics Spotlight: Swapnil Srivastava
Read this Q&A with Data Science leader Swapnil Srivastava, with over 15 years of experience in analytics consulting, strategy development, industry research and more.
Evalueserve Named a Contender in Customer Analytics Service Providers Report
Evalueserve’s data and analytics practice carves a valuable niche in the B2B2X customer analytics space.
Increased Return on Investments for Manufacturing Facility Using Data Analytics Solution
Evalueserve developed a tracking system that aided the client in spotting inefficiencies across multiple facilities.
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